#124

Yeah it’s been slower for me too, with Lovefilm if you sent a film back up to about Tuesday you’d be pretty guaranteed to get its replacement by Friday. I’ve posted stuff back to Cinema Paradiso and not had it turn up in the ‘Returned’ list until almost a week later. However I did start in November so I’ll put it down to Christmas/weather-affected deliveries with all the storms and that for now.

Also not been amazing at sending out discs from anywhere near the top of my priority list (tbf Lovefilm weren’t much better, you could have the same film at the top of your priority list for months and not get it). We’ll see how it goes, I too would rather have blurays than try and stream over a shitty internet connection so I don’t think there are many other options.

That said, Spiderman Homecoming is on the way.

#125

i think it’s to be expected really. dunno how big of an operation it is but i bet they’ve had a massive influx of lovefilm-ers, and christmas is a miserable time for post anyway so that can’t have helped. i had to report a batch i sent back missing, then they sent out new ones, then two days later they said they’d received them. like over a week, bit ridiculous but not like there’s anyone else doing it so think you have to just put it down to growing pains.

getting absolutely savaged here:
https://uk.trustpilot.com/review/www.cinemaparadiso.co.uk

#126

Yeah just need to be a bit more organised about sending them back. Got the 2 at a time / 4 a month option which means in theory I watch one a week and send the other one back but if I want to watch two in one weekend the replacement might not come in time, it’s not the end of the world. They’ve sent out Logan, Guardians 2, Alien Covenant, Kong Skull Island and Spiderman (Jesus feel like a right weapon typing most of that out), so they have been sending new releases. It’s not quite as good as Lovefilm but it’s been fine, especially for £7.

#127

I have experienced the slower deliveries but I’m never sure if it’s just my unreliable postman.

I also thought Xmas might be the main reason why.

I do feel like CP’s selection is better than LF though.

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#128

Yeah a whole load of those poor reviews for slow service are dated late December / early January which might be a bit harsh. Lovefilm closed end of October I think so most of those new customers will only have joined in the run up to Christmas when first class does take like a week to arrive. I’m sticking with it for now.

Also, one of those reviews says ‘not as good as Lovefilm, price a sticking point’, when I think the prices are exactly the same, the tariff I’m in is (might even be a quid or so cheaper).

#129

yeah gotta say i’ve found their selection to be good. often have some obscure bollocks i’m half-way interested in. guess most of the people who are put out are ones who are expecting new releases.

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#130

I think the upper packages are more expensive - I used to pay four quid a month for 2 at a time/ unlimited.

I’m not unhappy with the service and they have responded quickly if I’ve had problems.

#131

Lovefilm used to be more expensive, though?

It got considerably cheaper when they split it from the streaming service. I guess prior to that it included the streaming service, but it was absolute shit for most of that time.

#132

I stopped paying for streaming because the choice wasn’t good and my internet wouldn’t support it.

#133

Are you sure, I was on that package and it was NOT four quid for me!

#134

No, I am now not sure.

Maybe it was six. My old LF total used to be £9.99 for both parts.

#135

After they split it, I was getting 3 discs/unlimited for something around £7.50 a month.

They then dropped the third disc and put it up to £7.99, which was where it stayed until it shut.

#136

Yeah that sounds more like it. I think maybe one at a time was four quid.

#137

Turn-around time is definitely slower than Lovefilm, but impressed by their selection of foreign films. Think my subscription (2 discs at a time, unlimited per month) is £2 more expensive…

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#138

I don’t think my discs alone ever went as high as £8.

#139

i’m on the same plan, it would be really good if i could absolutely rinse it and turnover a lot of films but isn’t really possible at the moment. bit of a swizz.

#140

Reduce it to a fixed number

1 Like
#141

don’t tell me what to do!

#142

It was publicised at the time that you could keep any discs you had at the time they closed the service. Sadly for us we just had war dogs!

#143

whaaaaaaat? i sent mine back like a mug. don’t think i had anything good tbh.

2 Likes