anyone good at ebay? - need some help

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#1

Hey

I sold something on ebay last night and the buyer has messaged me saying he bid on 2 auctions of the same thing and managed to win them both

Presumably mine was the higher wining bid of the 2 as he’s asking me to let him off and re-list

Guys clearly a bit of a knob but I CBA to argue the toss with him, so I want to kill the sale and re-list

How do I do this? Do I have to pretend in ebay like he’s paid me or can I just use the re-list option in the app (I tried this and I’m not sure if I did it right as the listing is still there showing as awaiting payment)

Cheers!

#2

add to cart pal

#3

i think on the dropdown beside the sale there should be a ‘request cancellation’ button that when the buyer acknowledges will refund your fees. I tried to check it on mine but have no completed sales at the moment! its how i’ve done it in the past.

#4

thanks! that seemed to work, think I’m all sorted now

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