I’m the only person in the office (apart from the cleaner) until 8:30, and the cleaner just fell down the stairs 
I helped her up, made sure she was alright and waited with her until her husband came to pick her up, as she can’t drive. Offered her a cup of tea too. But I felt pretty useless, as I’m rubbish in such situations.
Had to phone the Director as I had no idea what to do about the accident book, etc.