#7

Pretty sure they didn’t do one. It’ll be our word against theres I think. They’re just trying it on, it’s obviously their default to charge for a clean and they seem rattled already by the fact that I’ve forwarded them their own email. She said she doesn’t even know where the final property inspection is so she’s talking out her arse. The stupid thing is that the actual landlord is way too lazy to actually give a shit about making claims like this, it’s all just letting agents being knobheads as usual innit.

#8

Check your contract on this. Landlords can’t make deductions for reasonable wear and tear - damage, yes, but wear and tear, no.

1 Like
#9

:+1:

They’re just trying it on innit, she said: “I have checked the final inspection carried out by Sarah and Sarah has advised that a deep clean is required.”

I then forwarded her the email from Sarah saying it wasn’t professionally cleaned and she followed it up with: “Unfortunately at the moment I cannot locate the final inspection Sarah carried out, I have text her to find out where this is.”

So you lost the final inspection in the 15 mins between emails did you? Knobheads.

#10

Oh, and about the professional clean - again, what does it say in your contract? If it requires you to do a professional clean, then you should have done. If it doesn’t, then you shouldn’t.

1 Like
#11

Will need to check the actual contract but the email from them said: “If the property was professionally cleaned at check in, you will be required to leave the property in the same condition, failure to do so may lead to a deduction of your deposit.”

They then confirmed that the property was not professionally cleaned at check in.

#12

you will be required to leave the property in the same condition

This is unenforceable, unless it also says “same condition, allowing for reasonable wear and tear.”

1 Like
#13

It doesn’t!

#14

Well then,

4 Likes
#15

In most cases like this it’s not the money itself that pisses you off is it, as much as it would come in handy, it’s the dishonesty and complete lack of tact. If a contract stated it was company policy to deep clean after ever tennant moved out and the fee for this was £200 lots of people probably wouldn’t bat an eyelid.

2 Likes
#17

that attitude is why we’re living under capitalism and not full communism pal

#18

How many cherry bakewells are you eating in one sitting?!

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#21

:grinning:

#22

Yup, exactly. If they’d said it’s £200 for I dunno, holes in the wall for picture frames or something I’d just suck it up but it’s so obvious they’re just trying their standard “get £200 out of these mugs” ploy that makes me want to challenge it.

#23

Had an old landlady try a similar trick. She ‘cleaned’ it herself before we moved in (it was still filthy) then tried to take £300 from the deposit for professional cleaning after we left! Joke was on her though cos I’d already had it professionally cleaned and had before/after photos and a receipt from the cleaning company. Even after that it took best part of 8 months to get the deposit back.

Tl;dr landlords and agencies are money-grabbing scum.

#24

I think this might be a legitimate contender for DiS motto.

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#25

Add Tory after money grabbing and it’s perfect and true

Edit: sounds better

1 Like
#26

I lived in a flat once where bills were included in the price. A few months after I moved out, I got an email from the landlord saying “you used loads more electricity than the average person so your bills aren’t covered by your rent, you owe us £600, give it to us in five days”. I emailed back various emails I’d sent her during the time I lived there complaining about the condition of the property with no responses. Never heard from her again.

#27

Also it’s absolutely fucking NOT £200 for a deep clean. I got one done for 120 when I moved out.

#28

can i hijack this thread for a sec? cheers.

our contract does say we’re required to get the place professionally cleaned but it certainly wasn’t when we moved in. we’re planning on deep cleaning it, but has anyone ever had to provide proof they had it done by a professional company?

#29

I think ‘professional cleaning’ is one of those terms that means whatever you need it to mean.

My old landlord quite clearly cleaned the room himself, claimed it was done professionally and when I asked him for the receipts they mysteriously got lost in the post.