Bought a Fitbit to track my sleep. After a couple of weeks it stopped syncing with my phone. They sent me a new one straight away. What a GBoL. Literally just asked me to reset the watch and the app and check my bluetooth was on, then basically said ‘nah, must be fucked’. Didn’t even ask for proof of purchase or anything.
Makes you wonder how much they make them for, I guess.
Peoples Pension. All round top class customer servicing
Someone said Amazon will probably give you a new Kindle if yours breaks as they’d prefer you to have a working Kindle so you can spend money on books. Power button has stopped working on mine and I’ve chatted twice with customer service about it but they were having none of it, just gave me 15% off buying replacement. Bastards.
I bought 2 pans - one is like a deep frying pan style, the other was a lidded casserole dish, but the casserole was way too big and wouldn’t even fit in my (small) cupboard. I did the refund thing online and they refunded me instantly and sent a mail saying “no need to return the pan to us, give it to a friend or to a charity shop”
Gave it to my sister in law