I was actually reading the Scottish guidance this morning because I was thinking of getting my bike fixed - it says
This scheme will help to fix flat tyres, loose brakes and clunky gears to get people across Scotland on their bikes.
From the FAQ:
Basic service and essential mechanical repairs are covered by the scheme i.e. repairs that are necessary to make the cycle roadworthy and fit for purpose. We would expect that £50 should cover at least what is known as a Bronze service (e.g. frame and forks wiped down and checked for alignment; gears and brakes adjusted; chain checked and lubricated; wheels and tyres inspected for wear; full safety check).
The following repairs/transactions are NOT covered by the scheme:
• a sale of replacement parts without any repair work
• replacement or upgrade of existing safe and roadworthy components
• replacement or repair of removeable lighting accessories
• using the £50 to contribute to the purchase of cycles or accessories
• any repairs to e-bike electronic units.
It’s branded as a different scheme to the English one but I would’ve thought they are working to the same principles. Sounds like the guy couldn’t be arsed - unless he could see that it requires replacement of brakes which would’nt be covered.