He’s full of shit

The £50 should go towards any work on a bike I think .

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I tried to find out what it actually covered and failed. Really should be readily available information because I’m sure lots of people have vouchers and can’t actually use them. How many of the 50,000 will actually end up being redeemed? Bet it is going to be pretty low, and you know they aren’t going to put them back for people to apply for. So…

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Try another shop? Can you post a photo of the brake that’s not working? We might be able to help

i’ve no idea how it works, trying to read about it now

thought that maybe the voucher would cover labour costs only and you would have to pay for any parts (brake pads etc) but apparently the voucher should cover “basic components” like inner tubes or cables. so no idea why brakes wouldn’t come under that too? unless it’s something seriously wrong or broken but doesn’t sound like that is the case

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Even then the voucher should go towards the cost of the repair and you pay the excess

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I was actually reading the Scottish guidance this morning because I was thinking of getting my bike fixed - it says

This scheme will help to fix flat tyres, loose brakes and clunky gears to get people across Scotland on their bikes.

From the FAQ:

Basic service and essential mechanical repairs are covered by the scheme i.e. repairs that are necessary to make the cycle roadworthy and fit for purpose. We would expect that £50 should cover at least what is known as a Bronze service (e.g. frame and forks wiped down and checked for alignment; gears and brakes adjusted; chain checked and lubricated; wheels and tyres inspected for wear; full safety check).

The following repairs/transactions are NOT covered by the scheme:

• a sale of replacement parts without any repair work

• replacement or upgrade of existing safe and roadworthy components

• replacement or repair of removeable lighting accessories

• using the £50 to contribute to the purchase of cycles or accessories

• any repairs to e-bike electronic units.

It’s branded as a different scheme to the English one but I would’ve thought they are working to the same principles. Sounds like the guy couldn’t be arsed - unless he could see that it requires replacement of brakes which would’nt be covered.

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If the brakes are broken and the shop is fitting the new ones it would be covered I think - the rules are to stop people just getting £50 off new brakes and fitting them themselves

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Really hate shit local bike shops, they’re going to send the few decent remaining ones under soon as no one will trust any of them.

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What I meant is that it would cover repair but not the parts?

Ah ok

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Speaking of brakes - Our bikes have got quick release wheels and disc brakes. I’ve had the front wheel off both of them three times and when I’ve refitted them, they’ve needed a bit of tinkering to stop the disc from rubbing. Is there a knack to reinstalling the wheel, or is it just one of those things?

Yes

You need to try and tighten the qr a similar /the same amount when you put the wheel back in

Also never touch the brakes levers when the wheel Is out (on hydro discs anyway)

Having said that a bit of realignment is often still needed from time to time

EDIT - also make sure the wheel is fully in the dropouts every time - I find having the bike tyres down, on the ground before doing up the QRs is the best way - as gravity and the weight of the rest of the bike will ensure the wheel is fully inserted into the dropout

Yeah I think my approach would be to say “I’d like to get my bike serviced and I’ve got one of these vouchers”. At my local place the £50 would cover the basic service and then they’d tap me up to replace all of the moving parts, because I’ll have knackered them all.

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But like others said I reckon you’ve just found a shit mechanic there, possibly one who’s got too much work on, and you just need to shop around. Chances are he’d do a crap job anyway.

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Yeah doing all that. In fairness the wife’s bike only needed adjusting the first time and reseating the wheel sorted it the second time and mine is a new bike, so will hopefully settle down.

It’s literally only taken a minute to adjust everything, but wondered if I was doing something obviously wrong.

Nah doesn’t sound like it - as I’m sure you’ve seen the gap between the disc and the pads is very small so very small changes can fuck things up (I’m still not clear how the pros overcome this when they change wheels in races now disc brakes are being using more and more)

Might have to buy a bike rack for the car just to avoid the minor irritation everytime I chuck em in the car.

Depends on the bike rack tbh - some of those are extremely irritating

i’m thinking about buying a new car and the main consideration is “will a bike fit inside”

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After making three journeys with a bike, I’m starting to wish I’d gone for the older but bigger car…