Oh christ, yes. This is one of my biggest headaches of line management.
Giving someone instructions, showing them the format results need to be shown in, checking they understand the process and that they don’t need to add in additional steps to what they need to do.
Then receiving the outputs in a totally different format, often showing completely different information and having used a wholly alien and incorrect process.
And also, as part of this, stating that if something doesn’t look right when you put results in the table, then the chances are it isn’t right. Go back and check what you’ve done.
I wouldn’t mind if I didn’t explicitly say, more than once…
‘Please, if there is any part you don’t understand, or if you aren’t sure of something, just ask. For the love of fucking christ, ask.’