Thought this could be a fun one for a Thursday afternoon. So I recently sold a console on Ebay didn’t really need it and it was just sitting there collecting dust. Someone bid on it, won the bid, I sent them an invoice and then forgot about it for a few days. Recently I noticed they still hadn’t paid for it so I opened an unpaid item case since I figured they probably weren’t going to pay for it and I needed to open up a case to reclaim the fees.
Almost as soon as I opened up the case they sent me an email apologizing saying that their partner bid on the item for their child and they no longer need it. This is a bit of a pain as because I opened up the unpaid item dispute I can’t cancel their order without saying they paid for it, meaning I’d have to pay the fees myself.
Alternatively if I wait four days I can claim the fees back but they also receive a black mark against their user name for 12 months which seems a bit harsh.
- Close the case say they paid and pay the fees yourself, also stop being such a Tory
- Leave the case open, they receive a black mark for 12 months and continue to pledge allegiance to Hayek