Ebay Etiquette (WWYD)

capitalism
ebay
pettymoralquandry

#1

Thought this could be a fun one for a Thursday afternoon. So I recently sold a console on Ebay didn’t really need it and it was just sitting there collecting dust. Someone bid on it, won the bid, I sent them an invoice and then forgot about it for a few days. Recently I noticed they still hadn’t paid for it so I opened an unpaid item case since I figured they probably weren’t going to pay for it and I needed to open up a case to reclaim the fees.

Almost as soon as I opened up the case they sent me an email apologizing saying that their partner bid on the item for their child and they no longer need it. This is a bit of a pain as because I opened up the unpaid item dispute I can’t cancel their order without saying they paid for it, meaning I’d have to pay the fees myself.

Alternatively if I wait four days I can claim the fees back but they also receive a black mark against their user name for 12 months which seems a bit harsh.

So

  • Close the case say they paid and pay the fees yourself, also stop being such a Tory
  • Leave the case open, they receive a black mark for 12 months and continue to pledge allegiance to Hayek
  • TL’DR

0 voters


#2

How much are the fees?


#3

10% of the value of the item so in this case about £25 (the console was a Nintendo Switch)


#4

I was going to be condescending and tell you to suck it up and pay it, but actually - fuck 'em, that’s not pennies. Make them pay it.


#5

I was going to offer them the option of paying the fees instead but then it felt properly scrooge like shaking down a family for the fees, where as they’ll probably barely notice the black mark unless they’ve not paid for loads of stuff over the last few months.


#6

Wash your hands of these eBay amateurs. They knew the risks.

Or they didn’t, but still - fuck 'em.


#7

All they get is an unpaid item strike which unless you have a couple to your account and a seller has specifically restricted bidders with strikes from buying their products, won’t count for jack

eBay is surprisingly buyer-biased


#8

‘my partner bid on it for my child’

boohoo, bollocks mate. have an unpaid item strike up yer ars


#9

Yeah this is basically why I figured this would weigh less heavily on my conscience than asking them to pay for the fees unless they’ve not paid for loads of stuff.


#10

eBay / PayPal will repay the fee, I don’t think you’d even have any luck getting them to cough up £25 in this scenario, and it’s clearly also a phony excuse (i think ‘my partner / child / senile parent bid using my account’ is alibi number one on eBay), so they deserve the very minor hassle of having an unpaid strike


#11

someone called me a douche on a 2nd hand clothing site last week!
because i hadn’t marked an item as received, was my first time using it and didn’t realise you had to do that for them to receive the payment.
I explained that and apologised gracefully and they probably felt really guilty, 1-0 shrewbie


#12

Ah it could well have been their partner, what was slightly confusing was their reason for cancelling was because they wanted a package with games included.

I’m not sure why they couldn’t just buy the console and then buy some games :expressionless:


#13

They sound like idiots. Tell them it’s £35 now.


#14

As @navajo mentioned they probably won’t actually ask to pay the fees anyway. So all they’ll get is a black mark which is probably not going to affect them that much since presumably most of the time they actually pay for the stuff they buy.


#15

£50


#16

yeah this. either:

this is the first time and they’re being honest: Mark won’t mean much against them

or

they do this all the time in which case fuck 'em


#17

Another switch bites the dust!


#18

Wait isn’t there a middle ground - can’t you ask them to pay you 25 quid and then close the case? Everyone wins.


#19

It’s £70 now m6.


#20

I mean I could, and if they message me back saying “Hey mate sorry about the hassle can we just pay the fees and have you close the case rather than get a black mark against our name”. I’d do that instead

But, it somehow seems more “fair” not to ask them for the money upfront.