I don’t know about all newbies struggling to enjoy the story. As a newbie myself I followed it and got a lot from it. Yeah some things didn’t make sense immediately, like the goddamn furry Cat King, but there aren’t many moments like that, and it’s seemingly) left for a sequel. The game is so over the top in every respect, I’m fine with some weirdness. It’s a weird game.
I’m also not sure how you do a “true” remake and what that would look like. What would be the difference between that, and the Gus Van Sant shot-for-shot Psycho remake that’s generally considered pointless? Remakes are expected to change stuff - different creative people doing different creative things. And for people that want to play the original, it’s still easily accessible.
Granted, I’m being a bit flippant bringing up the Psycho remake, but it’s worth mentioning because it’s considered the nadir of remakes, and what not to do. It’s obviously better to look at other videogame remakes, but they’re relatively new (I can think of Shadow of the Colossus, RE1/2/3, Links Awakening, Black Mesa, a couple of Etrian Odyssey games, and this?) so there aren’t many comparisons to make. Also, although those games were released before FF7R, they were announced after the initial FF7R trailer, making comparisons that little bit more weird. Interestingly, most of those other remakes listed above are to varying degrees - too faithful or not faithful enough. It’s something that’s being treated on a case-by-case basis, relative to the game, the fanbase, and the general context of the remake’s release. Seems like most games are on a hiding to nothing in this regard. Change too much? Old fans don’t like it. Change too little? New fans don’t like it.
With games you can justify a shot-for-shot remake more (though shot-for-shot doesn’t seem like the right term but I’ll stick with it now), but there are questions over writing, translation, direction, cutscenes, camera angles, voice acting, animation, lighting, texture details, etc. Creative decisions still need to be made. Of the other videogame remakes that exist, FF7R is by far the most story-based, so it’s going to have the most change. I also feel for the developers of this, and don’t blame them for making creative changes. Working for years on a “faithful” remake where you can’t use any creative license at all sounds extremely unappealing, arduous, and kind of demoralising.
Where I do understand the frustration is that (from what I recall), the initial information about FF7R didn’t indicate that it was going to be quite different from the original. Maybe they felt they didn’t need to - that it would be obvious, and they made a misjudgement. If from the beginning they said it was FF7: Universe Remix or something like that, they would have set expectations better for the fans of the original. Then again, when they first announced it, the plans were probably quite different. Messy stuff.
Don’t know if I have an overall point that I’m getting at, but I think this is all fascinating stuff to think about.