He used to have a flat in Bath and came into the pub I was working just before one Christmas to order some micro casks we used to sell. When he came back with his young daughter to pick them up I was there and took him to the place we kept them out the back. He then noticed that instead of labelling them ‘Mark Heap’, I’d written ‘Mr Lizard’ on the post-it. He looked all wistful and said ‘Ahhh Mr Lizard, thank you for that, everyone normally talks about Brian’. He then proceeded to try and get his daughter (aged roughly 7) to lift a micro cask and did his weird little growly voice thing saying ‘go on, lift it!’ Never saw him again after that. Made my year.