#8

Not so much psychic, more like a person who looks at the item on the website again before filling out the return form thing.

Anyway, I’m pretty certain I need the cash more than them.

1 Like
#9

Well yeah I’d probably make you return it, maybe they wont

#10

I think this is OK, no?

Edit: ah sorry missed your reply. Fair enough

#11

I’m on their side. Crush him Matalan!

I assume it’s Matalan.

1 Like
#12

Depends if it gets back to them and the sale is still on. Buy it straight away if you’re doing this

#13

Lot of Goliath fans in tonight.

2 Likes
#14

Asos does this don’t they?

#15

A customer is always, always wrong

3 Likes
#16

image

What a world. Going to have to re-order it, then ask them to ignore my exchange request on the form they receive and refund instead. That’s not going to go off without a hitch, I know that much.

2 Likes
#17

Probably because the whole system is automated, and the cost of having someone manually intervene in your completely logical case is greater than the cost of automated shipping and processing.

What a world we live in.

1 Like
#18

Ended up selling that to my mates gf

#19

This went off without a hitch. A remarkable end to a thrilling tale.

1 Like
#20

Here Dongers, check this action (I have receved the refund and an email confirming shipment but they haven’t turned up yet):

image

New specs day
#21

Pre-lab checks must have thrown up something major

1 Like
#22

After you’d had the lenses personalised with your initials too

#23

They are going to look so swish.

1 Like
#24

Told ya

#26

I don’t think it matters who was right and when. What matters is that we’ve identified a problem that we all have to work to solve.

#27

This is more or less the sequence of events, yes, apart from I’m Not Even On Facebook™.

#28

You need to mention that “I know my rights”. They’ll assume you are super clued-up on the legals won’t be be arsed to look it up.

1 Like