Exactly. What I learned was that Labour’s internal procedures have not been adequate for dealing with the scale of the issue from 2016 onwards, which led to a lot of distress for a number of individuals and Members involved. This is a real problem which cannot simply be reduced (as some have, as was inevitable) to pure factionalism or political motivation. However the programme did a very poor job of exploring it holistically (or sympathetically) and, as such, was very unhelpful. The fact that Iain McNicol was on the programme as a witness and not as someone to be scrutinised even though he was General Secretary during what seems like the peak of the problem is a clear abdication of investigative duty, for instance (especially as there are issues worth exploring with the complaints process during his tenure).
It was a poor programme. And the “new evidence” regarding Emails/interference etc. was very weak sauce in my view.