Yeah well Wren came absolute bottom in the Which? survey of last year (I think they were pretty good the year before).
We were going to go with them but honestly they were really uninterested in us when we went in. IKEA showed far more interest but there’s another aspect there (more later). With Wren we realised quickly how little real work they’d done to check out the dimensions of our kitchen. I think this is because they really REALLY want you to use their fitters so probably any bodges get sorted by those guys. When it came to ringing them about stuff we were always chasing them, not the other way round.
Regarding IKEA, the main issue with their stuff is there’s no real margin for space behind for pipes. So if you’ve a certain type of house, probably your Victorian style one, you just have pipes up from the floor to the sink. In our ex-local authority case the pipes run along the wall at the back, including a pipe the whole length that we can’t remove. IKEA units don’t technically freestand, they attach to a strip of metal screwed into the back wall, so this means you have this weird situation where you either have the full 60cm depth or 40cm depth to give you the space, which is nuts. Or you have to have a builder who’ll put a beam along the wall and attach the units to that.
Anyway, this is why we’re going with Magnet (who are sort of middling I guess in the ratings, from what I recall) with the pre-built units as our builders are using them.
@ynot