lol no, they fucked it again. The guy they sent basically refused to replace the faulty part, telling the tv that he was an ‘experienced engineer’ and knew what he was doing. He didn’t find any other fault in the system, and didn’t even try replacing the valve that the previous engineer had identified as the problem.
Basically he didn’t like being told the answer to the problem and wanted to solve it himself like a big boy. So thanks to this dickhead and his ego, we still have no fucking heat jfc actually fuming at the state of this