Still having carpet woes. The story so far:
- fitters were due to turn up to fit the girls’ bedrooms two weeks ago. They cancelled at the last minute but after a lot of complaining we managed to get someone to fit the curtains the next day
- they were then due to complete the job yesterday but cancelled at the last minute. (Bear in mind our house is in chaos and our eldest is all out of sorts with the changes to everything). After some pleading, they rescheduled for today.
- everything was going fine today until the fitter (a different one from two weeks ago) realised that the previous fitters had used the wrong bit of carpet to fit the eldest’s bedroom, and so the remaining piece doesn’t fit ours.
Tl;dr but this is the state of our room now:
They’ve told us that they can’t complete the job til next Tuesday (which means that the house will be in partial chaos til then).
Additional: what do you think would be reasonable to ask for by way of compensation? Bearing in mind that they offered 10% refund as a result of the first two cock ups.