in the process of returning a new pair of glasses i got from Glasses Direct, either for a refund or a replacement/repair as they don’t sit properly on my face and look a bit wonky. took me ages to find a pair that i actually liked, they were fine with the home trial but the actual ones are crap so that’s annoying. Glasses Direct have annoyed me too by being slow to respond to queries and addressing my last email query to “Dear XXXX”, so minded to tell them to fuck off and just go to Specsavers or Vision Express or whatever
had my last eye test in September - prescription went down which i didn’t know was a thing, but they said it was because i was getting old so that was an enjoyable experience.