My headphones broke last week - they’re bluetooth ones, but now they don’t power on. So I go on to the manufacturer, and they started a warranty claim. Fine, I’ll send them back, they’ll fix them, I thought.
But no! They’ll send me a brand new pair if and only if I ritually sacrifice my old ones and make some kind of bizarre headphone snuff:
To minimize your inconvenience, we’d like to offer you a modified warranty process for this claim only. Please do the following 3 steps in order to successfully complete a warranty claim:
- Extend one of the ear pieces, snap the extending arm
- Use a pair of scissors to cut the cables that connect to the ear pieces
- Please reply with a photo that shows the headphones are totally destroyed and there is no possibility of repair or future use. Please have the destroyed headphones displayed a piece of paper that also has your name, today’s date and [manufacturer name] on it.
‘Make sure we can see the suffering on its face’
Apparently this is a thing!
Never done this before - seems wasteful, as the headphones still work when plugged in, reckon they just need a new battery/tune-up.
Anyone else had to destroy their own gear in order to get a replacement, and can we see the sickening pics if so? For research you understand