Hi.
I know this was mentioned before when silky was being a cunt, but the earphones that I bought way back when recently died so I contacted CA to see about getting them fixed/replaced. They asked for my order number and once that was confirmed sent me out a new pair, no questions asked. Didn’t even have to send the broken ones back.
Just in case any of you find yourself in a similar position.
Bye now.
Hi DOTS, my ones broke. This is a very useful anecdote thankyou.
I’m on my third pair of these now, they arrived last week, their customer service is great innit 
Apology accepted. Come on back, silky.
Are they good earphones? I need a new set, not bothered about them being top of the range or anything, but better than the ones I got with my phone (which is what I’ve had to resort to using for the time being) would be good.
still on my first pair. I think they’re pretty decent, certainly for £25 they’re a steal.
Wonder if silkz managed to shift that second set. How much was he after, £80 or something?
I gave up after my 3rd set broke and went back to SoundMagics, but yeah GOBL Cambridge Audio. Great product if it was a bit more robust (if not wildly over ‘priced’ at £150 or whatever they said they were worth)
My second pair broke but I felt cheap exchanging them again seeing as it was a charity thing. Nice while they lasted but the build quality was terrible lets be honest.
Shame the same can’t be said about their build quality? 
Flogged all mine on ebay. Made a mint.
Cheers for this. Mine died a few months ago. I got some 30 quid sennheisers and forgot about it. Messaged them this morning and they’ve already got back to me to say they’re sending me a new pair. Top people.
I liked them enough for the 2 months I had them, they broke, didn’t like them enough to get the pair replaced.
They weren’t worth 150quid though with that build quality.
I only started using mine a few weeks ago (got them as spares) and I then read this thread yesterday - and then they broke! Typical. I’ve emailed to see if I can get a replacement.
how are you all breaking so many headphones?
Ever heard of a little band called Kasabian?
Maybe I got the one pair that were built alright; no issues at all with mine… yet.
I’m on my fourth pair. Each pair only lasted a few months of use at best, the cable was especially poor. But sound quality was great for £25 and they’ve been excellent each time in replacing them.
Shame, everything else I’ve owned by Cambridge Audio (amps, CD player, speakers) is still going strong after many, many years.
I got an email saying they’ll replace them and they’re from a new batch which have improved and won’t have the same issues so fingers crossed.
The cynic in me suspects they made a dodgy batch that wasn’t worth selling as they’d all be returned, so they donated them all to the charity sell-off as people are much less likely to return them as a) they think they’re getting a bargain, and b) it’s for charity innit.