#25

Am I doing something stupid? I haven’t been able to print a single sheet. The paper gets pulled through and then angles off and I get a jam every time. I’ve watched videos but I can’t get it to work. I think it is a fault with the printer… tried single sheets, multiple sheets, paper guide in various positions…

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#26

Ours is black, I dunno

(Yeah might be a fault - we had no problem with ours)

#27

Aaaarrgggghhhh

#28

What is the manufacturer and model, might be able to suggest something?

1 Like
#29

Who wants some comedy / memes / comics based on the fact that printers often still malfunction semi-regularly despite being invented decades ago?

  • Not me
  • Please stop

0 voters

#30

It’s an HP Deskjet 2620

#31

Is it plugged in?

#32

If you would have said that in front of me half an hour ago… so help me god!!!

I’m going to leave it for today. Clean the rollers in the morning and then everything is going to be just fine…

#33

If you’ve already looked at some videos on this, have you already been through this one? https://www.youtube.com/watch?v=h8fnH3fwDYI

What error code do you get as well?

1 Like
#34

Also, try resetting it back to defaults using this https://123hp-com-setup.us/123hp-dj2620-troubleshooting/

2 Likes
#35

If you’ve tried different kinds of paper and its consistently happening and is a new printer, I’d take that dud back and get a new one if I was you.

#36

Cheers, will give that a crack tomorrow.

#37

Good point, he might have set it to “jam mode”

3 Likes
#38

Last thing, ensure that the software you’re printing from is selecting A4 as the paper size (or whatever the size of the paper is).

1 Like
#39

Please consider the environment before buying a printer.

#40

This mother fucker is going back to Cuzzas tomorrow.

#41

No luck, I assume then?

#42

No I ran through everything. Resetting, cleaning the rollers (manually and automatically), even printing from a different machine. It was as soon as it started pulling a sheet down it would angle. Must be a fault. Must have spent a couple of hours on it which isn’t worth it for a £40 machine. Curry’s are collecting but it takes up to ten days to replace which is pretty shit. Had to tape the box back together which I had done a real number on…

#43

1 or 2?

2 Likes
#44

Fingers crossed the roller cleaning etc. doesn’t void the warranty :crossed_fingers: