#33

If you’ve already looked at some videos on this, have you already been through this one? https://www.youtube.com/watch?v=h8fnH3fwDYI

What error code do you get as well?

1 Like
#34

Also, try resetting it back to defaults using this https://123hp-com-setup.us/123hp-dj2620-troubleshooting/

2 Likes
#35

If you’ve tried different kinds of paper and its consistently happening and is a new printer, I’d take that dud back and get a new one if I was you.

#36

Cheers, will give that a crack tomorrow.

#37

Good point, he might have set it to “jam mode”

3 Likes
#38

Last thing, ensure that the software you’re printing from is selecting A4 as the paper size (or whatever the size of the paper is).

1 Like
#39

Please consider the environment before buying a printer.

#40

This mother fucker is going back to Cuzzas tomorrow.

#41

No luck, I assume then?

#42

No I ran through everything. Resetting, cleaning the rollers (manually and automatically), even printing from a different machine. It was as soon as it started pulling a sheet down it would angle. Must be a fault. Must have spent a couple of hours on it which isn’t worth it for a £40 machine. Curry’s are collecting but it takes up to ten days to replace which is pretty shit. Had to tape the box back together which I had done a real number on…

#43

1 or 2?

2 Likes
#44

Fingers crossed the roller cleaning etc. doesn’t void the warranty :crossed_fingers:

#45

Fair dos, definitely in my work I’ve had to just get the manufacturer involved as some issues just don’t get resolved. 10 days though, that sucks. Is that a refund or replacement you’re getting?
He he, those boxes are kinda hard to get into sometime, shouldn’t cause you any issues for the return as it’s faulty

#46

Gone for a replacement. I’ve lasted this long without one so should be ok…

1 Like
#47

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savage

(I’m always keen for memes)

#48

there you go.

iagdgasf

2 Likes
#49

Just printed my first page.

1 Like
#50

congrats dude - got any photos?

#51

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1 Like
#52

lovely thanks