i’m on a 0 hours contract and in the last month at work:
- the head of menswear booked both permanent members of staff off for holiday on a Saturday* and didn’t check anyone else was available, meaning i was the only person in that dept on the busiest day of the week, when a family were known to be coming in for a full school uniform fitting (took 1 1/2 hours of my full attention). they eventually got someone else to help me for most of the day, but it was the owner’s wife who doesn’t have much shop floor experience and i had to help her with some basic stuff. [*IT WASN’T EVEN FOR ANYTHING SPECIFIC HE JUST FANCIED A DAY OFF FFS]
- on 2 occasions i’ve turned up for shifts written in on my ‘personal hours planner’, only to find out that they were mistakes. The first: head of ladieswear got her months mixed up and wrote me in for February instead of March; the second (yesterday): same colleague booked me in because she had requested holiday for those days, the holiday time wasn’t granted, and she forgot to cross those hours off my planner. didn’t get an apology from her for either occasion, and while yesterday the owner apologised to me for that cock-up, he also tried to pretend i’d missed where it had been crossed out (it had definitely not been crossed out when i’d checked it, and i check it every time i’m in).
- got a text from a co-worker today saying i was meant to be in this afternoon but the head of menswear didn’t bother to mention it to me, write it down or basically do anything about it.
i’m not overreacting to think this is utter bullshit and they’re properly fucking me around, am i? even if it’s incompetence rather than malice. so how do i approach the management about this? is an ultimatum (‘if i keep getting messed around i’ll hand in my notice’ type ultimatum) a bad idea? they need me more than i need them, but given my job-hunting failures so far idk if i want to test my luck. mind you this would give me more time to focus on finishing my course and looking for a not-shit permanent job.