Bought a multi-pack of Donnay socks on the Sports Direct website. Wore a pair, they felt a bit…short (i like a sports sock to come midway up to the knee during winter, you know what i’m saying?), washed them, folded them back up, buried them in with the other seven pairs, bunged them in the outgoing mail at work, £4.99 back in my bank before the end of the next working day, so y’know, fair play to 'em. They might run their warehouses like Russian prisons and effectively pay below the minimum wage, but that customer service can’t be faulted, so maybe you’ve just got to take the rough with the smooth sometimes.