I’m trying to find a way to get my daughter to one of the Olivia Rodrigo gigs in May, and although tickets occasionally are added to Twickets they are snapped up quicker than I can click on the notification!
I’ve never used Viagogo etc, I never would use them for myself, but does anyone have experience of buying arena/stadium size show tickets from them? The only thing worse than not going would be getting turned away on the day having bought a fake ticket. They say they’d refund them but that wouldn’t mend my teenage daughters broken heart!
Only used them once for Young Fathers at Somerset House last year but they made a complete mess of it. Got cancelled the day before, something to do with physical tickets not being sent out until late. I’d already made travel plans by that point so not great. I did get a refund quickly though…
Twickets tends to get easier closer to the gig, it’s in the week before it that most people realise they can’t go for some reason, or that they have a spare ticket they can’t find someone to take. I appreciate though that for peace of mind you might want it sorted out before then.
My sister had a mess up last year, she got her husband tickets off Viagogo for his birthday, paying out more for the certainty of it. The tickets didn’t work on the door, they came up as already used when the bouncers scanned them. They luckily got quite cheap tickets half an hour later from another person at the concert who had spares, below face value. But obviously they were out of pocket and it was quite a saga to get the money back off Viagogo after the fact.
I think their experience is rare, but it seems like they claim to be completely reputable but obviously no reseller can guarantee that.
I think with any reseller, it’s the way you receive the tickets that’s important. If you’re just buying a PDF, that could have been sent to hundreds of people for all you know - which sounds like what’s happened to a few people in this thread.
If they transfer it via the Ticketmaster app or something like that, you at least get emails from Ticketmaster themselves and see the tickets in your app, so you know they’ll definitely work. I once bought tickets off Facebook which was absolutely rife with scammers but ultimately it didn’t matter because the tickets couldn’t have been forged or sold to more than one person.
The reseller is reputable but there are bad actors using it
I’d only use it if you’re only concerned about the value of the ticket being lost - because you will get a refund rather than left out of pocket. I’ve used them 2 or 3 times and had no issues but know thats not a certainty
Thanks for the advice everyone. Gonna look into it a bit more and see how the tickets are transferred.
(My only previous time buying a potentially dodgy ticket was getting a nine inch nails ticket for a fiver on the street in Brixton. Unbelievably I got in, but now I’m worried if used up all my good luck!)